Extra Security When You Shop Online

Extra security when you shop online - guard against unauthorised use

If you shop online using your HSBC cards, you can sign up for Verified by Visa or MasterCard® SecureCode™ to safeguard against unauthorised use.

Set up MasterCard® SecureCode™

If you shop online using your HSBC Bank plc MasterCard, you can sign up for MasterCard SecureCode to help prevent any unauthorised use of your credit card.

You may register free of charge for this service in two ways:

1. With a temporary passcode - First, call HSBC Bank PLC on +44 8456 063 535 to receive your temporary passcode. Then, go to the MasterCard SecureCode for HSBC Bank PLC site and register

2. At the online retailer check-out process - Shop online with a participating MasterCard SecureCode retailer and pay with your HSBC Bank plc MasterCard. During check-out, you will be asked to enrol in MasterCard SecureCode and create your own passcode to complete that purchase. That passcode will be used for any future online purchases at those participating retailers.

Go to MasterCard SecureCode website


The above links may allow you to access a non-HSBC website. HSBC Expat has no control over the website and is not liable for your use of it.

Set up Verified by Visa

HSBC Expat in conjunction with Visa is pleased to offer you the opportunity to register for the Verified by Visa service. This new service helps to ensure that you enjoy secure online shopping with your HSBC Expat debit card.

Once you've registered, every time you use your debit card online at participating retailers, you'll be asked for your password. This password verifies you as the cardholder, just as your own PIN does when you use your card in a shop, restaurant or ATM.

To activate this added security using a temporary passcode, just log on to Internet Banking and go to the Security section, then select 'Set up Verified by Visa'. This will take you to the Verified by Visa website where you can register.

Once you've signed up, you can start enjoying added security for your online Visa purchases.