Staying safe online with HSBC Expat

Email scams and identity theft. Computer viruses and spyware.

Anyone who uses the internet should be aware of the potential risks - and how to avoid them.

In this section you can find out what we do to protect you, how to protect yourself and who to contact if you spot online fraud.

  • How we protect you
    Our online banking security guarantee gives you cover for unauthorised or fraudulent payments and transfers from your HSBC Expat account.
  • Secure web browsing
    Discover how to download Trusteer Rapport software for more secure web browsing.
  • Report fraud
    You should contact us immediately if you suspect someone has used your account or credit card fraudulently. We have 24-hour international helplines for HSBC account fraud, HSBC credit card fraud and for non-HSBC customers to report suspicious activities linked to our name.
Secure Key

HSBC Secure Key

Throughout history, people have always looked for clever ways to protect their treasure. It's the same online. We take online security very seriously. HSBC Secure Key is another way to protect your personal treasure.

Find out more

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