Staying safe online with HSBC Expat

Email scams and identity theft. Computer viruses and spyware.

Anyone who uses the internet should be aware of the potential risks - and how to avoid them.

In this section you can find out what we do to protect you, how to protect yourself and who to contact if you spot online fraud.

  • How we protect you
    When you bank online with HSBC, you're covered by our security guarantee - so you're not liable for any account transactions you haven't authorised. You're also protected by our global security network and by the most advanced security technology.
  • How to protect yourself
    Find out what steps you can take to protect your computer from hackers, viruses and spyware. And learn how to stay safe online when you bank, browse and shop. You can also read tips on how to prevent card and identity theft and how to recognise online fraud.
  • Report fraud
    You should contact us immediately if you suspect someone has used your account or credit card fraudulently. We have 24-hour international helplines for HSBC account fraud, HSBC credit card fraud and for non-HSBC customers to report suspicious activities linked to our name.
  • Free downloads
    Discover how our free to download software will give you secure web browsing and essential PC protection for complete peace of mind when online.
Secure Key

HSBC Secure Key

Throughout history, people have always looked for clever ways to protect their treasure. It's the same online. We take online security very seriously. HSBC Secure Key is another way to protect your personal treasure.

Find out more

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