Telephone Banking

Telephone banking

Check your balance. Pay a bill. Move money between your accounts. Available 24/7, telephone banking is a quick, convenient way to keep on top of your finances.

How it works

You can use our telephone banking service anytime you want, from anywhere in the world. All you need is a touch tone phone - and the security details that keep your accounts safe and confidential.

Whenever you call, you'll be asked to enter your 10 digit PBN and 6 digit PIN. As soon as you've entered your security details, we'll put you through to a member of our telephone banking team who can access your account details and help you manage your money.

You can use telephone banking to do all this - and more...

  • Check your account balance
  • Move money between your accounts
  • Make bill payments
  • Request a statement
  • Change a Standing Order
  • Cancel a card and order a replacement
  • Stop a cheque or request a new cheque book
  • Change your personal details
  • Open another bank or savings account
  • Arrange a foreign exchange transaction
  • Check interest rates
  • Resolve Internet Banking issues
Want to register for telephone banking?

If you're an HSBC Premier customer, call us on +44 1534 616 313.
If you're an HSBC Advance customer, call us on +44 1534 616 212.
(Make sure you have your 10 digit PBN and 6 digit PIN to hand when you call.)
If you'd like to bank with HSBC Expat, call us on +44 1534 616 055.


If you're an HSBC Premier customer, call us on:

+44 1534 616 313

If you're an HSBC Advance customer, call us on:

+44 1534 616 212

(Make sure you have your 10 digit PBN and 6 digit PIN to hand when you call.)

If you'd like to bank offshore with HSBC Expat, call us on:

+44 1534 616 055

We are open 24/7. Calls may be monitored and/or recorded for security and service improvement purposes.

Apply for a Bank Account

A flexible current account - with a choice of currencies, cards and services

Apply now


Find out more
Our products

Our products

From multicurrency accounts to global investments, our offshore products are designed especially for expats.

Wealth Management

Wealth Management

Our specialists in expat wealth management can help you grow and protect your wealth as you move around the world.

Foreign Exchange

Foreign Exchange

Need to convert one currency into another? Choose from our range of different foreign exchange solutions.

Got a question?

Request a call


Or call us on:
+44 1534 616 055

We are open 24/7. Calls may be monitored and/or recorded for security and service improvement purposes.