Cookie Policy

HSBC Expat Cookie Policy

Understanding how and why we use cookies

We use cookies on our sites (expat.hsbc.com and expatexplorer.hsbc.com) to create the most secure and effective website possible for our customers. Among other things, cookies allow you to log on to Internet Banking, choose log-in preferences, apply for products and services online and use financial tools. This Cookie Policy explains what cookies are, how we use them and what benefits they bring.

As you may be aware, recent legislation requires websites to gain visitors' consent to use certain cookies. We're working to implement appropriate changes to our website as soon as possible.

How cookies make our website safer and easier to use

Cookies are used for a variety of reasons, such as to safeguard your privacy when browsing the site. They allow you to use functions such as secure online application forms. If you leave a secure session window open when logged in to Internet Banking, cookies will enhance your security by prompting you to end, and/or automatically ending, your secure session.

Cookies can also allow us to tailor the content of our website to suit your interests. For example, instead of displaying promotional messages about products you already have, they let us show you other services you may be interested in.

Finally, we use 'analytics' cookies to help us make our website better for those who visit it regularly. They help us work out what users like and don't like and how we can improve things for you.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as HSBC Expat is not responsible or liable for their privacy practices.

How we work with trusted third parties

Third parties are trusted suppliers to HSBC Expat.

When you visit our website, you will only be served HSBC-branded advertisements. We only use cookies from third parties in order to provide our customers with HSBC Expat products and services. The only time cookies would enable us to share your information is when you have given us express consent to pass it on to a trusted third party.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to do this.

However, please remember that cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable 'session' cookies, although you will still be able to view our public website, you won't be able to log on to Internet Banking.

More information about how to disable cookies, visit allaboutcookies.org

More about your privacy

To find out more about how HSBC protects your privacy when using our website, see our Website Terms and Privacy Statement.

Frequently asked questions

Click the 'plus' symbol or text for more information. Show all

Do cookies mean I could get cold calls or junk mail?

Can cookies pass on my personal information to others?

Do cookies compromise my security when I'm logged on to Internet Banking?

Can cookies allow others access to my computer's hard drive?

If I use a public computer, will someone be able to get my details from the cookies?

More information about cookies can be found on allaboutcookies.org

Apply for a Bank Account

A flexible current account for expats - with a choice of currencies, cards and services

Apply now


Find out more