Activate new card

 
for your card activation options

Activate your card by phone or at a cash machine.

Replace card

 
by contacting us directly

Contact us if you need a replacement for a damaged card.

Query transaction

 
for any unrecognized transactions

Transaction you don't recognise or agree with? Browse our hints and tips, and get in touch if you're still not satisfied.

Lost or stolen

 
for when you need your card to be blocked

If your card is lost or stolen, let us know immediately and we will block it.

Using your card

 
for when you're using your card abroad

Get the most out of your credit or debit card, both at home and abroad.

PIN and contactless help

  Contactless help for assistance with your contactless card
  Help with your PIN for assistance with your card PIN
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