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Activating your card

When your new debit or credit card arrives, you'll need to activate it before you can use it

Activate your Global Money Debit Card

Your Digital card is already activated and ready to use as soon as it shows on your app. Just add to your Apple PayTM or Google PayTM wallet. 

When your physical card arrives, simply make a transaction with your PIN, either with a merchant or any cash machine.

Activate your USD debit card

Sign the back of your debit card and choose one of these activation options:

By phone

Please log on to internet banking with secure key and send us a "Live Chat" message requesting activation.

At a cash machine

Just make a transaction (such as a cash withdrawal, balance enquiry or mobile top-up) and your new card will be automatically activated without any on-screen notification.

Please note you can't choose this option if it's your first debit card from HSBC.

Activate your credit card

As soon as you receive your new credit card, sign the back and activate your card in under 60 seconds by calling our automated line, available 24/7.

Call: 0800 3281 370

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