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Activating your card

When your new debit or credit card arrives, you'll need to activate it before you can use it

Activate your USD debit card

Sign the back of your debit card and choose one of these activation options:

By phone

At a cash machine

Just make a transaction (such as a cash withdrawal, balance enquiry or mobile top-up) and your new card will be automatically activated without any on-screen notification.

Please note you can't choose this option if it's your first debit card from HSBC.

You do not need to activate your GBP debit card.

Activate your credit card

As soon as you receive your new credit card, sign the back and activate your card in under 60 seconds by calling our automated line, available 24/7.

Call: 0800 3281 370

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