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General queries
HSBC Expat customers
Please have your 10 digit PBN and six digit PIN to hand before you call. If you can't remember either of these options, please have your personal details with you as our agents may need to confirm your identity.
HSBC Premier customers call: +44 1534 616 313
HSBC Advance customers call: +44 1534 616 212
HSBC Hong Kong residents (local call rate) call: +852 2822 3133
Not yet a customer of HSBC Expat?
Call: +44 1534 616 055
Lost or stolen cards
Lost or stolen debit cards
HSBC Premier customers call: +44 1534 616 313
HSBC Advance customers call: +44 1534 616 212
Lost or stolen credit cards
If you are in the UK call: 0800 085 2401
From outside the UK call: +44 1442 422 929
Credit card services
From the UK, Channel Islands or Isle of Man call: 0345 600 61 61
From overseas call: +44 1226 261 010
Investments
HSBC InvestDirect International online share dealing service
To apply for the service call: +44 1534 616 055
Existing share dealing customers in the UK call: 03456 080 848
Existing share dealing customers outside of the UK call: +44 1226 261 090