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Supporting your needs

We're here to help

Understanding your situation

When making financial decisions, such as taking out a loan or cashing in an investment, it's important to be aware there are certain circumstances that could affect your judgment.

These circumstances - whether permanent, long-term or just short-lived - could make you more vulnerable than perhaps you might realise. And as your bank, we want you to be comfortable with any decisions you make.

Before making any decisions, we'd ask you to consider how your situation might affect how you manage your money. You might want to ask a trusted friend, family member or professional to support you with your finances.

If you're in any way unsure before taking one of our products or services, we suggest you seek financial advice.

How we can help

Please contact us and tell us about your situation, we'll be happy to discuss your options with you and set up an appointment.

We will advise and make a recommendations for you after we have assessed your needs.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.