How to use the Expat FX app

To use our Expat FX App, you need to register for online banking. These are the details you'll use to log on

To get started, first enter your username. This is the same one you use to log on to online banking. Tap 'continue'

Next, we have to make sure it's you. Either enter your password and we will send you a code via SMS, or use your physical Secure Key to generate a code.

Your password is the one you used to set up your device. If you've forgotten it, follow the on-screen instructions to reset it

If you want to get an SMS code, enter your password then tap 'Send activation code'. You'll be asked to enter the code received via SMS.

If the mobile number isn't correct, follow the on-screen instructions to update

If you want to use your physical Secure Key, you can generate a code using the on-screen instructions. You'll be asked to enter the code from your Secure Key

Now, you need to set up a PIN to log on to the Expat FX App. Don't share this PIN with anyone

Your app is all set up! Now follow the on-screen instructions to log on. We'll ask for your email and mobile number, as well as your home currency

Swipe up from the bottom of the My FX home screen

Select 'Transfer'

On the Transfer page, you'll see all the HSBC accounts you've linked to your Expat account. You can sort by 'Country' your account was set up in, or by 'Currency'. Select your 'From' account from the list of your accounts. Select your 'To' account from the list of your accounts

On the Internal Transfer page, you'll see the rates and amounts. Enter the amount you want to trade and you'll see an indicative rate for your transaction. If you're happy with this rate, select 'Continue'

The verify page shows an overview of your payment, just slide to send

Select the 'Pay' tab and 'New payment'

On the next page, you'll see a list of the existing payees you've paid in online banking

Select your payee and the currency and payment amount, then 'Continue'

Enter the amount you want to trade and you'll see an indicative rate for your transaction

On the next page, select how you would like to pay the fees. Select the reason for payment and enter the message to your payee

The verify page shows an overview of your payment, just slide to send

Swipe up from the bottom of the My FX home screen

Select 'Create limit order'

On the Set your rate page, you'll see your eligible HSBC Expat accounts. Select your 'From' account. Select your 'To' account. Next, choose the amount to send once your desired rate hits. Use the + and – buttons to choose your desired rate

Use the calendar to set the expiry date, or it will default to 3 months. Select 'Apply'

On the 'Set notification' page, choose how you want to be told when your rate is reached, then 'Continue'

The verify page shows an overview of your limit order, just slide to set

On the My FX page, click the bell in the top right

Here you can see your open rate alerts and set a new alert by tapping Set rate alert

Select your currency pairs. Use the – and + to set your desired rate. Use the FX chart to review the currency pair performance over the past 5 years. Click continue when you're happy

On the 'Set notification' page, choose how you want to be told when your rate is reached, then 'Continue'

The verify page shows an overview of your limit order, just slide to set

Select the 'Market' tab. You'll see 3 buttons at the top: 'Watchlist', 'Heatmap' and 'Calculator'. Select 'Watchlist' to see the currency pairs you're currently watching. From here, you can tap 'Add currency pair' to add a new one to your watchlist

Select the 3 dots on the right to Transfer, view an FX Chart, Add currency pair to the watchlist, Set a rate alert or Create a limit order

Back on the market tab, select 'Heatmap' to see a heatmap of your base currency against other currencies. Green indicates a positive movement and red a negative movement. You can change the date range to see the movement over the past year

Back on the market tab, select 'calculator' to see our currency calculator. Here you can change currency pairs and amounts to view different rates

Select a currency pair, to see a chart with performance over the past 5 years. You can track along the map using your finger

Select the 'Insights' tab. Here you can view all the market news from Thomson Reuters

Personalise your view using the filters in the 'All news' banner